Constant Connection Problems

[Wepeel]

As the title says, what's up with the constant connection problems?  Is there not enough bandwidth to support the number of users connecting at once?

 

For those that will suggest it, it's not my internet connection.  I have unlimited bandwidth and the highest level of service offered by my ISP.  I get anywhere from 95-120mb/s download speeds, and 15-20mb/s upload.  They also have a 99.98% up time.

 

Anyway, just wondering what's up.  It gets a little annoying to have to constantly refresh pages to get a connection, especially when it happens 2-3 times a day.

 

Sometimes I get logged out as well.

[Unleashed2k]

I have nothing to report just as yet but trust me I've been monitoring it and trying to fix any problems. 

[Wepeel]

Cool.  I seem to be getting logged off every 5 minutes or so, sometimes just randomly.

[Unleashed2k]

Every 5 minutes? I'm not having that issue. Can you confirm anyone else is?As of 5:42 PM EST I reset the firewall, so there was brief downtime.

[Unleashed2k]

When you say logged off, do you see a cloudflare error page, or are you logged out and have to retype your password, etc to login?

[Unleashed2k]

Actually I just checked my server monitor program, something has been acting up last 24 hours. Looking into it now.

[Nacholede]

I'm having some issues right now. I can't enter to My Content because there's an error with the database

Also today the website was down several times 

[Unleashed2k]

Fixed mysql issue

[TomSawyer2112]

I know what it means to keep servers working, and you doing a great job to be accessible to 98%.

Yes, there have been connection problems. So what?

Time to train thoses scales and play the cDLC and give some feedback to the Charters when the connections are restored.

[Wepeel]

When you say logged off, do you see a cloudflare error page, or are you logged out and have to retype your password, etc to login?

 

Yes, completely logged out.  Had to re-enter my username and password.  Seems to much better this morning, thank you!