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ERROR - Unhandled Exception


Davy452
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I've installed the latest version but upon launch I'm getting the following error:

Unhandled.Exception

Access to the path C:\Users\MyUser\Documents\CFSM\Tagger\templates\motive_bl\Background.png is denied.

I've tried to delete the CFSM folder and reinstall but cannot get past this point before the software closes itself.

Log below:

 

[2021/02/22 11:07:23]: ==== This is the start of a new CFSM run log =====
[2021/02/22 11:07:23]: <WARNING> Custom RS2014 Installation Directory not found ...
[2021/02/22 11:07:37]: Validated RS2014 Installation Directory: E:\Program Files and Installers\Program Files\Steam\steamapps\common\Rocksmith2014
[2021/02/22 11:07:37]: <WARNING> 'Validate D3DX9_42.dll' checkbox is disabled ...
[2021/02/22 11:07:37]: <WARNING> 'Auto Quarantine' is disabled ...
[2021/02/22 11:07:37]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:07:38]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:07:38]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:07:39]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:07:39]: DownloadVersionInfo Web Exception: Connection Timed Out ...
[2021/02/22 11:07:39]: + CustomsForge Song Manager (v1.6.0.1 - PC BUILD)
[2021/02/22 11:07:39]: + OS Microsoft Windows NT 6.2.9200.0 (64 bit)
[2021/02/22 11:07:39]: + .NET Framework (v4.0.30319.42000)
[2021/02/22 11:07:39]: + CultureInfo (en-GB)
[2021/02/22 11:07:39]: + Current Local DateTime [22/02/2021 11:07:39]
[2021/02/22 11:07:39]: + Current UTC DateTime [22/02/2021 11:07:39]
[2021/02/22 11:07:39]: + RocksmithToolkitLib (v2.9.2.1-4fe239f9) [27/02/2020 18:35:45]
[2021/02/22 11:07:39]: + Dynamic Difficulty Creator (v3.6)
[2021/02/22 11:07:39]: + App.config Status (Load Successful)
[2021/02/22 11:07:39]: + System Display DPI Setting (96)
[2021/02/22 11:07:39]: + System Display Screen Scale Factor (100%)
[2021/02/22 11:07:39]: Populating SongManager GUI ...
[2021/02/22 11:07:39]: Loaded File: appSettings.xml
[2021/02/22 11:07:39]: Saved File: dgvSongsMaster.xml
[2021/02/22 11:07:43]: Populating Settings GUI for dgvSongsMaster ...
[2021/02/22 11:07:43]: <WARNING> Did not find file so created new default file: dgvSongsMaster.xml
[2021/02/22 11:07:43]: Loaded File: dgvSongsMaster.xml
[2021/02/22 11:07:43]: Customize CFSM Settings options before returning to Song Manager ...
[2021/02/22 11:07:44]: <ERROR> Unhandled.Exception:
Source: mscorlib
Target: Void WinIOError(Int32, System.String)
System.UnauthorizedAccessException: Access to the path 'C:\Users\Chaz\Documents\CFSM\Tagger\templates\motive_bl\Background.png' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode)
   at GenTools.GenExtensions.ExtractEmbeddedResources(String outputDir, Assembly resourceAssembly, String resourceLocation, Boolean Overwrite)
   at CustomsForgeSongManager.LocalTools.TaggerTools.CreateDefaultFolders()
   at CustomsForgeSongManager.LocalTools.TaggerTools.Populate()
   at CustomsForgeSongManager.LocalTools.TaggerTools..ctor()
   at CustomsForgeSongManager.DataObjects.Globals.get_Tagger()
   at CustomsForgeSongManager.UControls.SongManager.PopulateTagger()
   at CustomsForgeSongManager.UControls.SongManager..ctor()
   at CustomsForgeSongManager.DataObjects.Globals.get_SongManager()
   at CustomsForgeSongManager.Forms.frmMain.LoadSongManager()
   at CustomsForgeSongManager.Forms.frmMain..ctor(DLogger myLog)
   at CustomsForgeSongManager.Program.RunApp()
   at CustomsForgeSongManager.Program.Main()

[2021/02/22 11:10:08]: ==== This is the start of a new CFSM run log =====
[2021/02/22 11:10:08]: <WARNING> Custom RS2014 Installation Directory not found ...
[2021/02/22 11:10:24]: Validated RS2014 Installation Directory: E:\Program Files and Installers\Program Files\Steam\steamapps\common\Rocksmith2014
[2021/02/22 11:10:24]: <WARNING> 'Validate D3DX9_42.dll' checkbox is disabled ...
[2021/02/22 11:10:24]: <WARNING> 'Auto Quarantine' is disabled ...
[2021/02/22 11:10:24]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:10:25]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:10:25]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:10:26]: DownloadVersionInfo Web Exception: The request was aborted: Could not create SSL/TLS secure channel. ...
[2021/02/22 11:10:26]: DownloadVersionInfo Web Exception: Connection Timed Out ...
[2021/02/22 11:10:26]: + CustomsForge Song Manager (v1.6.0.1 - PC BUILD)
[2021/02/22 11:10:26]: + OS Microsoft Windows NT 6.2.9200.0 (64 bit)
[2021/02/22 11:10:26]: + .NET Framework (v4.0.30319.42000)
[2021/02/22 11:10:26]: + CultureInfo (en-GB)
[2021/02/22 11:10:26]: + Current Local DateTime [22/02/2021 11:10:26]
[2021/02/22 11:10:26]: + Current UTC DateTime [22/02/2021 11:10:26]
[2021/02/22 11:10:26]: + RocksmithToolkitLib (v2.9.2.1-4fe239f9) [27/02/2020 18:35:45]
[2021/02/22 11:10:26]: + Dynamic Difficulty Creator (v3.6)
[2021/02/22 11:10:26]: + App.config Status (Load Successful)
[2021/02/22 11:10:26]: + System Display DPI Setting (96)
[2021/02/22 11:10:26]: + System Display Screen Scale Factor (100%)
[2021/02/22 11:10:26]: Populating SongManager GUI ...
[2021/02/22 11:10:26]: Loaded File: appSettings.xml
[2021/02/22 11:10:26]: Loaded File: dgvSongsMaster.xml
[2021/02/22 11:10:29]: Populating Settings GUI for dgvSongsMaster ...
[2021/02/22 11:10:29]: <WARNING> Did not find file so created new default file: dgvSongsMaster.xml
[2021/02/22 11:10:29]: Loaded File: dgvSongsMaster.xml
[2021/02/22 11:10:29]: Customize CFSM Settings options before returning to Song Manager ...
[2021/02/22 11:10:30]: <ERROR> Unhandled.Exception:
Source: mscorlib
Target: Void WinIOError(Int32, System.String)
System.UnauthorizedAccessException: Access to the path 'C:\Users\Chaz\Documents\CFSM\Tagger\templates\motive_bl\Background.png' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode)
   at GenTools.GenExtensions.ExtractEmbeddedResources(String outputDir, Assembly resourceAssembly, String resourceLocation, Boolean Overwrite)
   at CustomsForgeSongManager.LocalTools.TaggerTools.CreateDefaultFolders()
   at CustomsForgeSongManager.LocalTools.TaggerTools.Populate()
   at CustomsForgeSongManager.LocalTools.TaggerTools..ctor()
   at CustomsForgeSongManager.DataObjects.Globals.get_Tagger()
   at CustomsForgeSongManager.UControls.SongManager.PopulateTagger()
   at CustomsForgeSongManager.UControls.SongManager..ctor()
   at CustomsForgeSongManager.DataObjects.Globals.get_SongManager()
   at CustomsForgeSongManager.Forms.frmMain.LoadSongManager()
   at CustomsForgeSongManager.Forms.frmMain..ctor(DLogger myLog)
   at CustomsForgeSongManager.Program.RunApp()
   at CustomsForgeSongManager.Program.Main()

 

 

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  • 3 weeks later...
6 hours ago, Skratx said:

Did you found any solution? I have the same issue.

Are you running it as admin, and if so, does the file it says it can't access exist?

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On 3/9/2021 at 10:15 PM, Ffio said:

Are you running it as admin, and if so, does the file it says it can't access exist?

No i've still not found a solution. The file it's trying to access doesn't exist so I'm not sure if it's meant to create it when it installs the program or I'm meant to find it from somewhere but I'm still unable to use the program. I've also tried to run as Admin with no luck.

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Found a fix!!! Delete your CFSM folder in your Documents folder. You'll have to re-scan all your songs. but it allows you to fix and adjust the songs you were having issues with. The program actually works. lol

 

Link to the original post on different page:

 

 

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I would like to note that this fix only partially fixed my issue.  I was able to get the app working again but couldn't do searches without the app crashing.  To get it completely working, I removed all the songs from the DLC folder where CFSM was pointed to.  I then added a few songs back at a time and scanned them back in.  I eventually found I had a song in my collection that was causing my issue.  I just deleted that song out of my collection and haven't had a problem since.

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I seem to have sorted the issue. My AVG wasn't allowing the .exe to read or write anything but wasn't notifying me of this. It also wasn't quarantining it so I'm not sure why it was even an issue? I added both the installation folder and the CFSM folder to my exeptions and it works flawlessly now.

Thanks for everyone's help and suggestions though, much appreciated.

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