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CFSM will not open. UAC dialog box appears, however no window appears and there's no process in task manager.

 

Steps tried

- dirty reinstall

- clean reinstall

- deleting ./documents/cfsm folder

- whitelisting CFSM directory

- running as admin and not having the program autoelevate

- running directly from executable

 

Running Windows 10 1809

"You take it from me, eventually someone's gonna take it from you too. Secrets get passed around. And all sorts of people are going to die for the secrets. That's the curse of power." - Delford "iraq" Wade - Watch Dogs

 

Step inside, see the devil in I - "The Devil In I" - Slipknot

You're addicted to the pain and the shame - "Say My Name" - Godsmack

I wear you like a stain, yet I'm the one who's obscene - "Before I Forget" - Slipknot

All I see instead of me is another fucking casualty - "The Infected" - Four Year Strong

Look at the world we're killing, the way we've always done before - "Civil War" - Guns N' Roses

I feel so far away, minutes turn to hours and the hours into days - "I Don't Belong Here" - I Prevail

Do I care if you hate me? Do you wanna know the truth? C'est la vie, adios, good riddance, fuck you*

They're so ignorant, they don't understand, you were always longing for a chance - "Wasteland" - EarlyRise

Hurt, I can never seem to find the right words, I guess that's just the way the world turns - "Hurt" - Wage War

I watched but never really listened as the whole world passed me by - "I Apologize" - Five Finger Death Punch

You don't know pain until you're crushed by the weight of a world that forgot you - "The Worst Of Us" - Quietkind

Everybody's gonna make mistakes, but everybody's got a choice to make. - "What Are You Waiting For" - Nickelback

Have you ever had a dream? Would you fight for it? Would you go to war? Would you die for it? - "Bow Down" - I Prevail

Did you hear the one about me giving a shit, 'cause if I ever did I don't remember it "Under And Over It" - Five Finger Death Punch

 

Welcome to Paradise City.

 

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  • 3 months later...

I am having the same issue since updating to 1.5.x.x versions.   1.4.x.x versions work fine, even if i uninstall the newer version and reinstall the older versions.  

In the event viewer reports the cause is Faulting Module:KERNELBASE.dll, 

 

any thoughts? 

 

If you need more information, just let me know and I will do my best to get you what you need (I am at work right now, so i cant pull the event log) My power of google has been failing me for this one. 

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  • Developer

What OS and AV have you?

 

Make sure you are using the latest build of CFSM.  Delete the >My Documents>CFSM folder and subfolders.  Screen shots of error would be helpful. 

Are you tired of AV False Positives???  Now accepting donations on my website (Click Here)  Your donation will be used towards buying a code signing certificate.   CGT is now compatible and safe to use with Rocksmith® 2014 Remastered ... 

 

Latest Build of Custom Game Toolkit (CGT) w/ Game Save Gigbox       Latest Build of Rocksmith Toolkit       Latest Build of Customs Forge Song Manager (CFSM)

 

All bug reports and help requests please include your: OS, CPU, AV, .NET Framework versions along with a description of the issue (include screenshots of error if possible).  It should go without having to say ... make sure you are using the latest build before submitting bug reports or asking for help.

 

*  Remember to use your magic words (please and thank you) if you would like a response.  Don't use phrases like 'thanks anyhow' as it is demeaning.

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Doh! Missed critical information!!! I should know this!!

Windows 10 most recent release, Sophos home is the AV.  Sophos home has not flagged CFSM at all, there was only that issue with windows defender, and I restored all the files that were flagged by it.  

I have tried reinstalling it, tried running sfc/ scannow on windows, rebooting (everyone forgets this one...) heck I even tried some of the more obscure fixes for similar issues for other software on the internet (like reinstalling .net)

I have always just ended up defaulting to reinstalling the last build of 1.4 that i have so i can use rocksmith.  

 

I will get you info later when i am home and i can pull the error out of my event viewer

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heres the details from the error in my event log.

 

Error Log: Source - .Net Runtime ,event ID 1026

 

Application: CustomsForgeSongManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OverflowException
   at <Module>.‬‎‬‭‎‌‌‭‭‭‪‫‌‍‌‌​‭‎‏‭‌​‍‌‫‪‮(Byte[])
   at <Module>.‍‭‎‍‭‪​‏‍‍‌‏‮‮‭‍‎‬‮‌‏‬‮​‫‮()
   at <Module>..cctor()
 
Exception Info: System.TypeInitializationException
 

Error Log: Source - Application Error, Event ID 1000

 

Faulting application name: CustomsForgeSongManager.exe, version: 1.5.3.1, time stamp: 0x5c856193
Faulting module name: KERNELBASE.dll, version: 10.0.18356.1, time stamp: 0xc121897b
Exception code: 0xe0434352
Fault offset: 0x00113162
Faulting process id: 0x9a98
Faulting application start time: 0x01d4e28a28c1a260
Faulting application path: C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 13cf8871-ba8e-4849-8183-c5b8e5826f51
Faulting package full name: 
Faulting package-relative application ID: 
 
Information log that was created in the event viewer registered as "Windows Event Viewer" event ID 1001
 
Fault bucket 1419815900809450935, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: CustomsForgeSongManager.exe
P2: 1.5.3.1
P3: 5c856193
P4: KERNELBASE.dll
P5: 10.0.18356.1
P6: c121897b
P7: e0434352
P8: 00113162
P9: 
P10: 
 
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC4A.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD64.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD94.tmp.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190321 1 Event Collector_0_inject.etl
\\?\C:\Users\Miranda\AppData\Local\Temp\WERFE31.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\Miranda\AppData\Local\Temp\WERFE32.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFE3E.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFEBC.tmp.txt
 
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CustomsForgeSong_b45b9bddc1f469b53257afcfaef59c9e9ac550_c089873b_6962b1fb-eb13-4902-a6ca-df5f102d9a33
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 13cf8871-ba8e-4849-8183-c5b8e5826f51
Report Status: 268435456
Hashed bucket: 082dc15aa3900649f3b4330a0e32d5b7
Cab Guid: 0

 

 

Contents of the appcrash WER file:

 

Version=1
EventType=APPCRASH
EventTime=131979372126173063
ReportType=2
Consent=1
UploadTime=131979372132718788
ReportStatus=268435456
ReportIdentifier=6962b1fb-eb13-4902-a6ca-df5f102d9a33
IntegratorReportIdentifier=13cf8871-ba8e-4849-8183-c5b8e5826f51
Wow64Host=34404
Wow64Guest=332
NsAppName=CustomsForgeSongManager.exe
OriginalFilename=CustomsForgeSongManager.exe
AppSessionGuid=00009a98-0001-0003-60a2-c1288ae2d401
TargetAppId=W:00000d124996ece4299925c157fd75ca43350000ffff!000076d2df0a066af384ce2cca942c3d8048418da52b!CustomsForgeSongManager.exe
TargetAppVer=2019//03//10:19:12:19!0!CustomsForgeSongManager.exe
BootId=4294967295
ServiceSplit=5439575
TargetAsId=3311
IsFatal=1
Response.BucketId=082dc15aa3900649f3b4330a0e32d5b7
Response.BucketTable=1
Response.LegacyBucketId=1419815900809450935
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=CustomsForgeSongManager.exe
Sig[1].Name=Application Version
Sig[1].Value=1.5.3.1
Sig[2].Name=Application Timestamp
Sig[2].Value=5c856193
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.18356.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=c121897b
Sig[6].Name=Exception Code
Sig[6].Value=e0434352
Sig[7].Name=Exception Offset
Sig[7].Value=00113162
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18356.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=38f1
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=38f188970676639fe0b50eeee082a8fd
UI[2]=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe
LoadedModule[0]=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\System32\hmpalert.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\AcLayers.DLL
LoadedModule[8]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[9]=C:\WINDOWS\System32\USER32.dll
LoadedModule[10]=C:\WINDOWS\System32\win32u.dll
LoadedModule[11]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[12]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[13]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[15]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[16]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[17]=C:\WINDOWS\System32\shcore.dll
LoadedModule[18]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[19]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[20]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[21]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[22]=C:\WINDOWS\System32\sechost.dll
LoadedModule[23]=C:\WINDOWS\System32\combase.dll
LoadedModule[24]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[25]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[26]=C:\WINDOWS\System32\profapi.dll
LoadedModule[27]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[28]=C:\WINDOWS\System32\UMPDC.dll
LoadedModule[29]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[30]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[31]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[32]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[33]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[34]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[38]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[41]=C:\WINDOWS\SYSTEM32\SortWindows61.dll
LoadedModule[42]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[45]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[48]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\2fd365eef9c2999c233994057e037e6b\mscorlib.ni.dll
LoadedModule[49]=C:\WINDOWS\System32\ole32.dll
LoadedModule[50]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\wldp.dll
LoadedModule[53]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[54]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[55]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\amsi.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18356
OsInfo[3].Key=ubr
OsInfo[3].Value=16
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=11546
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.16.18356.0-11.0.110
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16326
OsInfo[19].Key=svolsz
OsInfo[19].Value=464
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190308
OsInfo[22].Key=bldtm
OsInfo[22].Value=1607
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18356.16.amd64fre.19h1_release.190308-1607
OsInfo[30].Key=buildflightid
OsInfo[30].Value=E473DA16-643D-4ED7-823F-397545633DCC.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=CustomsForge Song Manager
AppPath=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=5AA8C85CBFD9A4BFDBB0E4B605460195
MetadataHash=1350979927
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  • Developer

@Starchyld  "Faulting application name: CustomsForgeSongManager.exe, version: 1.5.3.1"
This is all I needed to know.  You are two builds behind.  :(   As the song goes 'Nothing else matters'.

1)  Delete the 'My Documents>CFSM' folder and subfolders.

2)  Download, install and run the newest build of CFSM as Administrator.
3)  If your AV or Defender throws an error then disable them and start over.

Are you tired of AV False Positives???  Now accepting donations on my website (Click Here)  Your donation will be used towards buying a code signing certificate.   CGT is now compatible and safe to use with Rocksmith® 2014 Remastered ... 

 

Latest Build of Custom Game Toolkit (CGT) w/ Game Save Gigbox       Latest Build of Rocksmith Toolkit       Latest Build of Customs Forge Song Manager (CFSM)

 

All bug reports and help requests please include your: OS, CPU, AV, .NET Framework versions along with a description of the issue (include screenshots of error if possible).  It should go without having to say ... make sure you are using the latest build before submitting bug reports or asking for help.

 

*  Remember to use your magic words (please and thank you) if you would like a response.  Don't use phrases like 'thanks anyhow' as it is demeaning.

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  • 3 months later...

Hi there, same issue here. I'm using v1.5.4.4. (the latest one) and it's also not starting.

Windows 10 Pro N

Windows Defender (it didn't get flagged or anything).

i7 8700k

.NET framework should be up to 4.8 since I had to install all redists for Visual Studio 2019 UWP development.

 

Error stack trace:

Application: CustomsForgeSongManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at CustomsForgeSongManager.Program.RunApp()
   at CustomsForgeSongManager.Program.Main()
And also:
Faulting application name: CustomsForgeSongManager.exe, version: 1.5.4.4, time stamp: 0x5d08ea2c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04f784f5
Faulting process ID: 0x3ad4
Faulting application start time: 0x01d52dddab1e7854
Faulting application path: A:\Apps\CustomsForge Song Manager\CustomsForgeSongManager.exe
Faulting module path: unknown
Report ID: 934f25bf-d52c-42f6-8bf8-67a2f44a540e
Faulting package full name: 
Faulting package-relative application ID: 

I could try previous versions, but I'm guessing this should work just fine?

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  • Developer

@@OMG_Abaddon Does this look correct?  'A:\Apps\CustomsForge Song Manager\CustomsForgeSongManager.exe'

It should be something like 'C:\Program Files (x86)\CustomsForge Song Manager\CustomsForgeSongManager.exe'

 

Follow these instructions here.  Let the Inno installer use the default recommended install location.
 

Are you tired of AV False Positives???  Now accepting donations on my website (Click Here)  Your donation will be used towards buying a code signing certificate.   CGT is now compatible and safe to use with Rocksmith® 2014 Remastered ... 

 

Latest Build of Custom Game Toolkit (CGT) w/ Game Save Gigbox       Latest Build of Rocksmith Toolkit       Latest Build of Customs Forge Song Manager (CFSM)

 

All bug reports and help requests please include your: OS, CPU, AV, .NET Framework versions along with a description of the issue (include screenshots of error if possible).  It should go without having to say ... make sure you are using the latest build before submitting bug reports or asking for help.

 

*  Remember to use your magic words (please and thank you) if you would like a response.  Don't use phrases like 'thanks anyhow' as it is demeaning.

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  • 4 months later...
  • Developer

@@fasawyer97 You have not given us enough information to be able to help you.

1) What type of system do you have (PC/Mac)?

2) What OS are running (Win7/Mojave)?

3) Do you have administrative privilege?
4) What Antivirus are you running?
5) What error messages are you getting (post a screenshot)?
6) What have you tried?

Google is your friend.  Look here.

Are you tired of AV False Positives???  Now accepting donations on my website (Click Here)  Your donation will be used towards buying a code signing certificate.   CGT is now compatible and safe to use with Rocksmith® 2014 Remastered ... 

 

Latest Build of Custom Game Toolkit (CGT) w/ Game Save Gigbox       Latest Build of Rocksmith Toolkit       Latest Build of Customs Forge Song Manager (CFSM)

 

All bug reports and help requests please include your: OS, CPU, AV, .NET Framework versions along with a description of the issue (include screenshots of error if possible).  It should go without having to say ... make sure you are using the latest build before submitting bug reports or asking for help.

 

*  Remember to use your magic words (please and thank you) if you would like a response.  Don't use phrases like 'thanks anyhow' as it is demeaning.

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