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help, rocksmith recognice download songs but don´t charge it





I have download 4 songs from the page with he instructions. when i start rocksmtih 2014 these songs are in "learn a song" BUT when i start the song nothing happend and don´t charge it. these songs are like "empty".


I wrote to the contact help support of the website but they don´t contact me.


If anyone know how to resolve this, contact me please.


thanks in advence.


kind regards.

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