I managed to fix this by selecting the notes that occur simultaneously, clicking on Note>Pro Guitar>Edit pro guitar Note and ticking the "split" checkbox. This normally 'splits' notes out of a chord box, displaying them as individual notes (I don't know if it alters how the game picks up the notes at all).
I guess either there was some sort of chord box interaction causing problems, or using the "split" feature bypasses whatever was causing the problem entirely, either way, it looks good now.