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cannot access the cdlc collection...

hey guys, I'm having an issue with the site itself not the game. I try to access the ignition cdlc collection on the site and it prompts me to sign in again. after signing in the site loads back to the main screen or last forum I could access. any idea what's going on, and how I can fix this?

 

thanks in advance

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  • Administrator

If you're unable to login to ignition (The CDLC Search) please make sure to do the following:

Use a browser such as Chrome and Firefox. (IE & Edge is not supported at the time).
Try logging out and back in, then try visiting http://ignition.customsforge.com
Clearing your Browser Cache.
Using a tool such as CCleaner to remove all cookies from your browser.
Try Incognito Mode to see if it works there
Try another device, such as your cell phone to see if it works there.

 

http://customsforge.com/page/support.html

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I am able to get in to the collection now, it seems the simple fix was to have the "Remember Me" box CHECKED. This appears to have resolved the repeated login screen loop for me.

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