Screen cut off

[Ace Cage]

I just installed Rocksmith 2014 on my Laptop and am having a weird issue. The game is cut off like it is running at 800 * 600 resolution. I can't seem to find an options menu to change the game resolution so I am not sure what to do.

[ErikOfEngland]

From that screen press SPACE, go to OPTIONS, then VISUAL SETTINGS to change resolution. Keep pressing ESC or B/O on controller to go back to main menu.
 



ADV DISPLAY SETTINGS will let you adjust the visual FX.

[Ace Cage]

24 minutes ago, ErikOfEngland said:

From that screen press SPACE, go to OPTIONS, then VISUAL SETTINGS to change resolution. Keep pressing ESC or B/O on controller to go back to main menu.
 



ADV DISPLAY SETTINGS will let you adjust the visual FX.

Thanks, that seems to have worked. Now how do I connect to the UBI servers so I can access the bonus song?

[Sniper Reload3d]

1 hour ago, Ace Cage said:

Thanks, that seems to have worked. Now how do I connect to the UBI servers so I can access the bonus song?

(I am assuming you have Remastered and not Learn and Play), I believe bonus song are through UPlay which is what I believe you are referring to. You would need to create a UPlay account if you have not already done so? (If you have, log in at the prompts as the game loads). Over the past couple of years, (maybe even more than a couple) there have been many complaints about UPlay / the Ubi Servers and not being able to connect to them from the game.

 

If you are needing to create an account; https://account.ubisoft.com/en-US/login and select create an account. Again, once you have an account, use that info at the prompts when the game is loading.

 

There is a blurb on the Store Front page in Steam:

 

• We are aware of an issue preventing new users from creating a Uplay account with the current password requirements. The correct password guidelines are:

o 8 to 16 characters

o At least 1 lowercase letter

o At least 1 uppercase letter

o At least 1 number

o At least 1 special character

o Passwords must not contain your username

Please note that additional downloadable songs cannot be purchased directly via the in-game store interface and need to be purchased directly via the Steam store instead. Once purchased, those additional downloadable songs will be added to the game's song list automatically.

 

Hopefully I understood correctly and answered what it was you were asking, and not something else.

 

[Ace Cage]

On 6/12/2025 at 8:35 PM, Sniper Reload3d said:

(I am assuming you have Remastered and not Learn and Play), I believe bonus song are through UPlay which is what I believe you are referring to. You would need to create a UPlay account if you have not already done so? (If you have, log in at the prompts as the game loads). Over the past couple of years, (maybe even more than a couple) there have been many complaints about UPlay / the Ubi Servers and not being able to connect to them from the game.

If you are needing to create an account; https://account.ubisoft.com/en-US/login and select create an account. Again, once you have an account, use that info at the prompts when the game is loading.

There is a blurb on the Store Front page in Steam:

• We are aware of an issue preventing new users from creating a Uplay account with the current password requirements. The correct password guidelines are:

o 8 to 16 characters

o At least 1 lowercase letter

o At least 1 uppercase letter

o At least 1 number

o At least 1 special character

o Passwords must not contain your username

Please note that additional downloadable songs cannot be purchased directly via the in-game store interface and need to be purchased directly via the Steam store instead. Once purchased, those additional downloadable songs will be added to the game's song list automatically.

Hopefully I understood correctly and answered what it was you were asking, and not something else.

Yes, I have the 2014 Remastered edition and not the Learn and Play. I can log into UPlay on the website, but my username and password are rejected in the game, even though they work on the website. My password meets all the requirements above so that can't be it.

[Sniper Reload3d]

1 hour ago, Ace Cage said:

Yes, I have the 2014 Remastered edition and not the Learn and Play. I can log into UPlay on the website, but my username and password are rejected in the game, even though they work on the website. My password meets all the requirements above so that can't be it.

Has been an ongoing thing for a while, sadly. What I would do is contact UBI for support, and start a ticket. I truly, besides spending hours searching the web for the same results more / less than what you will get that I will not be able to test.

Not to be a downer, but hopefully they can help you, but I would not hold my breath. Something happened when they went to Uplay Connect that broke it. Most of us that have had a working Uplay account suffer the inability to log in from the game randomly on a "regular" basis, having to hit the Escape button 3 times to bypass the login.