Rocksmith 2014 Crash to desktop on a fresh windows 10 install

[DigitalTA]

I had a SSD go bad so needed to do a fresh install of W10. Set up things as I previously had but Rocksmith just crashes with white screen. Code is access violation( c0000005 ). I am getting minidumps but windbg ain't telling me much:

 

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1fb0.46b4): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
eax=00000000 ebx=13e31ca8 ecx=00000000 edx=00000001 esi=13e31c58 edi=13e31c68
eip=77b1411c esp=0019cf70 ebp=0019cf7c iopl=0         nv up ei pl nz ac po nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00200212
ntdll!NtGetContextThread+0xc:
77b1411c c20800          ret     8
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: String

    Key  : AV.Fault
    Value: Write

    Key  : Analysis.CPU.mSec
    Value: 1014

    Key  : Analysis.Elapsed.mSec
    Value: 12071

    Key  : Analysis.IO.Other.Mb
    Value: 1

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 6

    Key  : Analysis.Init.CPU.mSec
    Value: 1577

    Key  : Analysis.Init.Elapsed.mSec
    Value: 16444

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 140

    Key  : Failure.Bucket
    Value: INVALID_POINTER_WRITE_c0000005_Rocksmith2014.exe!Unknown

    Key  : Failure.Hash
    Value: {50d7e994-c1db-2009-f7bf-86484959e3ac}

    Key  : Timeline.Process.Start.DeltaSec
    Value: 9

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1

FILE_IN_CAB:  rocksmith2014_396631_crash_2025_4_20T13_59_17C0.mdmp

COMMENT:      MXL4,0-F0x0,0x0,1PSHDX4V1

CONTEXT:  (.ecxr)
eax=00000000 ebx=115ed818 ecx=00000000 edx=00000001 esi=5e3e632b edi=11742528
eip=00e7d012 esp=0019f9c0 ebp=0019fc0c iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00210246
Rocksmith2014!AK::MemoryMgr::SetPoolName+0x13dee2:
00e7d012 899e44010000    mov     dword ptr [esi+144h],ebx ds:002b:5e3e646f=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00e7d012 (Rocksmith2014!AK::MemoryMgr::SetPoolName+0x0013dee2)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000001
   Parameter[1]: 5e3e646f
Attempt to write to address 5e3e646f

PROCESS_NAME:  Rocksmith2014.exe

WRITE_ADDRESS:  5e3e646f

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000001

EXCEPTION_PARAMETER2:  5e3e646f

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
0019fc0c 00e7d430     00000001 0019fc28 00000020 Rocksmith2014!AK::MemoryMgr::SetPoolName+0x13dee2
0019fc30 00e6ff42     115b7d2c 00000001 064c3d00 Rocksmith2014!AK::MemoryMgr::SetPoolName+0x13e300
0019fc50 00e7008c     00ef72be 064c3d00 19595ce0 Rocksmith2014!AK::MemoryMgr::SetPoolName+0x130e12
0019fc6c 00ef75ea     00000000 064c3d00 00000000 Rocksmith2014!AK::MemoryMgr::SetPoolName+0x130f5c
0019fc84 00ec655c     01351860 00000000 00000001 Rocksmith2014!CAkRegistryMgr::GetObjAndAddref+0x211fa
0019fccc 00c4576a     013879b8 013879e8 00c4c158 Rocksmith2014!AK::IsRestoreSinkRequested+0x7ec
0019fd40 008fb0e6     0646d6f0 064ed7a0 e0000000 Rocksmith2014!luaopen_epgmGFx+0x2801a
0019fd60 008faf6f     0646d6f0 0646d750 0645bdf0 Rocksmith2014!luaopen_VenueBindings+0x42796
0019fd78 008faa27     762611a0 0646d6f0 00000000 Rocksmith2014!luaopen_VenueBindings+0x4261f
0019fddc 008fa919     064663d0 0019fe08 0078906e Rocksmith2014!luaopen_VenueBindings+0x420d7
0019fedc 00f5ae41     00400000 00000000 024d6540 Rocksmith2014!luaopen_VenueBindings+0x41fc9
0019ff70 7625fcc9     00342000 7625fcb0 0019ffdc Rocksmith2014!iZTrashMultibandDistortion::iZTrashMultibandDistortionEngine::CreateWithDefaultAllocator+0x1b491
0019ff80 77b082ae     00342000 a54e2d7e 00000000 kernel32!BaseThreadInitThunk+0x19
0019ffdc 77b0827e     ffffffff 77b29345 00000000 ntdll!__RtlUserThreadStart+0x2f
0019ffec 00000000     0199039c 00342000 00000000 ntdll!_RtlUserThreadStart+0x1b

STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  Rocksmith2014+13dee2

MODULE_NAME: Rocksmith2014

IMAGE_NAME:  Rocksmith2014.exe

FAILURE_BUCKET_ID:  INVALID_POINTER_WRITE_c0000005_Rocksmith2014.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

FAILURE_ID_HASH:  {50d7e994-c1db-2009-f7bf-86484959e3ac}

Followup:     MachineOwner

 

 

I do have Voicemeeter installed but that was also in my last windows install and did not cause issues. Same with the drivers for my AG06 mixer. MB is Asus tuf x570-PLUS, installed all its drivers via ASUS Armoury crate app so they should be up to date as well. I scoured the internets but didn't find a solution yet. If anyone has a better tool than windbg that could help please let me know. I work in IT so I like to pretend I know my shit but I also know there probably are others who know more so uh.. help, please?

 

[Sniper Reload3d]

Did you try the game before installing the .dll? (I know it is the long way of doing it, but it is always better to get the game running before adding mods so you know where to start looking for the problem.)

Is this the windbg dump that you have posted, or is this the MDMP crash file from the Rocksmith folder?

Access violation - code c0000005 is a read write exe memory error. The data it is looking for did not get written to memory, got written to the wrong location, or it is unable to retrieve that data after writing it. In gaming a bad .dll is the first culprit usually.

@ Phantatsy is a wizard at reading the MDMP files. If this is the windbg file, compare the two to see if there is anything different. If there is; post the MDMP file for him to read.

[Phantatsy]

4 hours ago, DigitalTA said:

...no dice unfortunately even with unmodded. Yea I saw Phantatsy solve someone elses problem with a similar issue in another thread, I tried the solution there, disabling audio devices, but it didn't help in my case. And again, things worked in my previous windows install which was 10 as well with (afaik) same drivers and such. Anyway, here's the minidump from rocksmith folder after fresh reinstall, maybe it can be of use.

https://www.dropbox.com/scl/fi/3gd2njsq013pi21r71aev/rocksmith2014_396631_crash_2025_4_20T15_38_42C0.mdmp?rlkey=xwjmhfjygz6o6v55uwwshwoqk&st=hksn91be&dl=0

I have analyzed the file. The error points to a driver conflict. In this instance I believe it has to do with a VR headset. (Doesn't have to be plugged in, just having the drivers will do it).

If you haven't installed RSMods you should try that first.

https://github.com/Lovrom8/RSMods/releases

Using the latest 1.2.8 version should work for both 2014 Remastered, and 2014 Remastered: Play & Learn versions.

If upon installing RSMods the game still crashes, I would find the "fix oculus crash" option in the mods list and try again.

[DigitalTA]

I did use the cdlc installer right after installing the game, good point. I'm gonna go ahead and remove then reinstall the game right now then try to run it pre-cdlc. Of course if that is what breaks it we'll have a new issue

[DigitalTA]

...no dice unfortunately even with unmodded. Yea I saw Phantatsy solve someone elses problem with a similar issue in another thread, I tried the solution there, disabling audio devices, but it didn't help in my case. And again, things worked in my previous windows install which was 10 as well with (afaik) same drivers and such. Anyway, here's the minidump from rocksmith folder after fresh reinstall, maybe it can be of use.

https://www.dropbox.com/scl/fi/3gd2njsq013pi21r71aev/rocksmith2014_396631_crash_2025_4_20T15_38_42C0.mdmp?rlkey=xwjmhfjygz6o6v55uwwshwoqk&st=hksn91be&dl=0

[DigitalTA]

RSMods install seems to have fixed it. Weird, I did have the VR Headset before too but it only now seems to have caused the issue if that indeed was it. My old windows install did not have RSMods, just the dll replacement. Ah well no need to dwell on it, time to rock out! And of course thank you for the help!

[DigitalTA]

Oh and fwiw my vr headsets are non-oculus, I have a soon to be deprecated HP Reverb 2 (yay obsoleting the entire windows mr platform because you couldn't make enough money on it. asshats.) and the Vive Pro 2 but of course they probably use similar driver tech so would make sense the problem would probably be the same.

[RodneyChops]

I've seem to have ended up at the same spot, but have been unable to get it working.

- I've tried vanilla install.

- RSmods first

-  CDLC Installer first

- Finally i put the rs_asio new mod in with the configuration i've used before reformatting. no dice.

- I do have an occulus headset, and tried flipping the checkbox for the occulus fix, but it doesn't seem to help.  Crash at white screen in all cases.

I'm not quite sure how do that mini-dump to get some diagnostics.  I also tried disabling a bunch of voiceemeter banana input/outputs.

Anything else anybody can think of?

[Phantatsy]

On 5/7/2025 at 6:34 PM, RodneyChops said:

I've seem to have ended up at the same spot, but have been unable to get it working.

- I've tried vanilla install.

- RSmods first

-  CDLC Installer first

- Finally i put the rs_asio new mod in with the configuration i've used before reformatting. no dice.

- I do have an occulus headset, and tried flipping the checkbox for the occulus fix, but it doesn't seem to help.  Crash at white screen in all cases.

I'm not quite sure how do that mini-dump to get some diagnostics.  I also tried disabling a bunch of voiceemeter banana input/outputs.

Anything else anybody can think of?

The .mdmp crash files will be located in the Rocksmith folder. If you are not getting any of them, then the game is crashing before I can create one. This is usually caused by a CPU issue the D3DX9_42.dll file fixes, which is created when using the CDLC enabler.

Verify the D3DX9_42.dll file is in the Rocksmith folder because anti-virus does sometimes remove it. You may also want to try using the newest one that we made to work with both the older delisted 2014: Remastered version and the newer relisted Play & Learn version. You can find it here.

[RodneyChops]

Thanks for your help Phantasy, I really appreciate it.   

For anybody else who comes across this,  I had to completely remove all RS files. Turn off steam backup/cloud sync.  Then fresh install without that on.  Steam was apparently restoring an old config each time I re-installed.  So even with no mods of any kind, it would crash on boot.   Once I got a true fresh install, it would boot fine clean.  Then I went one mod at a time until everything was going again.

It seems to be happy with all mods enabled now. 

I am running the latest Voicemeter Banana(2.1.1.9), Focus rite Scarlett 2i2 3rd Gen (4.124.3), Full AMD System, Win 10, Ryzen 5600x, RX7900 XTX, B550 Tomahawk Mag (but with onboard audio disabled).  RSIAO is configured via RSmods, and running through VM not directly through ASIO.  

Good luck to anybody else who hits this one!