CFSM won't open

[ctrl]

CFSM will not open. UAC dialog box appears, however no window appears and there's no process in task manager.

 

Steps tried

- dirty reinstall

- clean reinstall

- deleting ./documents/cfsm folder

- whitelisting CFSM directory

- running as admin and not having the program autoelevate

- running directly from executable

 

Running Windows 10 1809

[Starchyld]

I am having the same issue since updating to 1.5.x.x versions.   1.4.x.x versions work fine, even if i uninstall the newer version and reinstall the older versions.  

In the event viewer reports the cause is Faulting Module:KERNELBASE.dll, 

 

any thoughts? 

 

If you need more information, just let me know and I will do my best to get you what you need (I am at work right now, so i cant pull the event log) My power of google has been failing me for this one. 

[cozy1]

What OS and AV have you?

 

Make sure you are using the latest build of CFSM.  Delete the >My Documents>CFSM folder and subfolders.  Screen shots of error would be helpful. 

[Starchyld]

Doh! Missed critical information!!! I should know this!!

Windows 10 most recent release, Sophos home is the AV.  Sophos home has not flagged CFSM at all, there was only that issue with windows defender, and I restored all the files that were flagged by it.  

I have tried reinstalling it, tried running sfc/ scannow on windows, rebooting (everyone forgets this one...) heck I even tried some of the more obscure fixes for similar issues for other software on the internet (like reinstalling .net)

I have always just ended up defaulting to reinstalling the last build of 1.4 that i have so i can use rocksmith.  

 

I will get you info later when i am home and i can pull the error out of my event viewer

[Starchyld]

heres the details from the error in my event log.

 

Error Log: Source - .Net Runtime ,event ID 1026

 

Application: CustomsForgeSongManager.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.OverflowException

   at <Module>.‬‎‬‭‎‌‌‭‭‭‪‫‌‍‌‌​‭‎‏‭‌​‍‌‫‪‮(Byte[])

   at <Module>.‍‭‎‍‭‪​‏‍‍‌‏‮‮‭‍‎‬‮‌‏‬‮​‫‮()

   at <Module>..cctor()

 

Exception Info: System.TypeInitializationException

 

Error Log: Source - Application Error, Event ID 1000

 

Faulting application name: CustomsForgeSongManager.exe, version: 1.5.3.1, time stamp: 0x5c856193

Faulting module name: KERNELBASE.dll, version: 10.0.18356.1, time stamp: 0xc121897b

Exception code: 0xe0434352

Fault offset: 0x00113162

Faulting process id: 0x9a98

Faulting application start time: 0x01d4e28a28c1a260

Faulting application path: C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 13cf8871-ba8e-4849-8183-c5b8e5826f51

Faulting package full name: 

Faulting package-relative application ID: 

 

Information log that was created in the event viewer registered as "Windows Event Viewer" event ID 1001

 

Fault bucket 1419815900809450935, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: CustomsForgeSongManager.exe

P2: 1.5.3.1

P3: 5c856193

P4: KERNELBASE.dll

P5: 10.0.18356.1

P6: c121897b

P7: e0434352

P8: 00113162

P9: 

P10: 

 

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFC4A.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD64.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD94.tmp.xml

WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190321 1 Event Collector_0_inject.etl

\\?\C:\Users\Miranda\AppData\Local\Temp\WERFE31.tmp.etl

WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl

\\?\C:\Users\Miranda\AppData\Local\Temp\WERFE32.tmp.etl

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFE3E.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFEBC.tmp.txt

 

These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CustomsForgeSong_b45b9bddc1f469b53257afcfaef59c9e9ac550_c089873b_6962b1fb-eb13-4902-a6ca-df5f102d9a33

 

Analysis symbol: 

Rechecking for solution: 0

Report Id: 13cf8871-ba8e-4849-8183-c5b8e5826f51

Report Status: 268435456

Hashed bucket: 082dc15aa3900649f3b4330a0e32d5b7

Cab Guid: 0

 

 

Contents of the appcrash WER file:

 

Version=1

EventType=APPCRASH

EventTime=131979372126173063

ReportType=2

Consent=1

UploadTime=131979372132718788

ReportStatus=268435456

ReportIdentifier=6962b1fb-eb13-4902-a6ca-df5f102d9a33

IntegratorReportIdentifier=13cf8871-ba8e-4849-8183-c5b8e5826f51

Wow64Host=34404

Wow64Guest=332

NsAppName=CustomsForgeSongManager.exe

OriginalFilename=CustomsForgeSongManager.exe

AppSessionGuid=00009a98-0001-0003-60a2-c1288ae2d401

TargetAppId=W:00000d124996ece4299925c157fd75ca43350000ffff!000076d2df0a066af384ce2cca942c3d8048418da52b!CustomsForgeSongManager.exe

TargetAppVer=2019//03//10:19:12:19!0!CustomsForgeSongManager.exe

BootId=4294967295

ServiceSplit=5439575

TargetAsId=3311

IsFatal=1

Response.BucketId=082dc15aa3900649f3b4330a0e32d5b7

Response.BucketTable=1

Response.LegacyBucketId=1419815900809450935

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=CustomsForgeSongManager.exe

Sig[1].Name=Application Version

Sig[1].Value=1.5.3.1

Sig[2].Name=Application Timestamp

Sig[2].Value=5c856193

Sig[3].Name=Fault Module Name

Sig[3].Value=KERNELBASE.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=10.0.18356.1

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=c121897b

Sig[6].Name=Exception Code

Sig[6].Value=e0434352

Sig[7].Name=Exception Offset

Sig[7].Value=00113162

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.18356.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=2beb

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=38f1

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=38f188970676639fe0b50eeee082a8fd

UI[2]=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe

LoadedModule[0]=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll

LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[5]=C:\Windows\System32\hmpalert.dll

LoadedModule[6]=C:\WINDOWS\SYSTEM32\apphelp.dll

LoadedModule[7]=C:\WINDOWS\SYSTEM32\AcLayers.DLL

LoadedModule[8]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[9]=C:\WINDOWS\System32\USER32.dll

LoadedModule[10]=C:\WINDOWS\System32\win32u.dll

LoadedModule[11]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[12]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[13]=C:\WINDOWS\System32\msvcp_win.dll

LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[15]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[16]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[17]=C:\WINDOWS\System32\shcore.dll

LoadedModule[18]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[19]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[20]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[21]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[22]=C:\WINDOWS\System32\sechost.dll

LoadedModule[23]=C:\WINDOWS\System32\combase.dll

LoadedModule[24]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[25]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[26]=C:\WINDOWS\System32\profapi.dll

LoadedModule[27]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[28]=C:\WINDOWS\System32\UMPDC.dll

LoadedModule[29]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[30]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[31]=C:\WINDOWS\System32\cryptsp.dll

LoadedModule[32]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[33]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[34]=C:\WINDOWS\System32\bcrypt.dll

LoadedModule[35]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[36]=C:\WINDOWS\SYSTEM32\sfc.dll

LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV

LoadedModule[38]=C:\WINDOWS\SYSTEM32\PROPSYS.dll

LoadedModule[39]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[40]=C:\WINDOWS\SYSTEM32\sfc_os.DLL

LoadedModule[41]=C:\WINDOWS\SYSTEM32\SortWindows61.dll

LoadedModule[42]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

LoadedModule[44]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[45]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

LoadedModule[46]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll

LoadedModule[47]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll

LoadedModule[48]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\2fd365eef9c2999c233994057e037e6b\mscorlib.ni.dll

LoadedModule[49]=C:\WINDOWS\System32\ole32.dll

LoadedModule[50]=C:\WINDOWS\system32\uxtheme.dll

LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll

LoadedModule[52]=C:\WINDOWS\SYSTEM32\wldp.dll

LoadedModule[53]=C:\WINDOWS\System32\CRYPT32.dll

LoadedModule[54]=C:\WINDOWS\System32\MSASN1.dll

LoadedModule[55]=C:\WINDOWS\System32\WINTRUST.dll

LoadedModule[56]=C:\WINDOWS\SYSTEM32\amsi.dll

LoadedModule[57]=C:\WINDOWS\SYSTEM32\USERENV.dll

LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=18356

OsInfo[3].Key=ubr

OsInfo[3].Value=16

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=1033

OsInfo[7].Key=geoid

OsInfo[7].Value=244

OsInfo[8].Key=sku

OsInfo[8].Value=48

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=256

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=11546

OsInfo[15].Key=osinsty

OsInfo[15].Value=3

OsInfo[16].Key=iever

OsInfo[16].Value=11.16.18356.0-11.0.110

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=16326

OsInfo[19].Key=svolsz

OsInfo[19].Value=464

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=190308

OsInfo[22].Key=bldtm

OsInfo[22].Value=1607

OsInfo[23].Key=bldbrch

OsInfo[23].Value=19h1_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.18356.16.amd64fre.19h1_release.190308-1607

OsInfo[30].Key=buildflightid

OsInfo[30].Value=E473DA16-643D-4ED7-823F-397545633DCC.1

OsInfo[31].Key=edition

OsInfo[31].Value=Professional

OsInfo[32].Key=ring

OsInfo[33].Key=expid

OsInfo[34].Key=containerid

OsInfo[35].Key=containertype

OsInfo[36].Key=edu

OsInfo[36].Value=0

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=CustomsForge Song Manager

AppPath=C:\Program Files (x86)\CustomsForgeSongManager\CustomsForgeSongManager.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=5AA8C85CBFD9A4BFDBB0E4B605460195

MetadataHash=1350979927

[cozy1]

@Starchyld  "Faulting application name: CustomsForgeSongManager.exe, version: 1.5.3.1"
This is all I needed to know.  You are two builds behind.  :(   As the song goes 'Nothing else matters'.

1)  Delete the 'My Documents>CFSM' folder and subfolders.

2)  Download, install and run the newest build of CFSM as Administrator.
3)  If your AV or Defender throws an error then disable them and start over.

[OMG_Abaddon]

Hi there, same issue here. I'm using v1.5.4.4. (the latest one) and it's also not starting.

Windows 10 Pro N

Windows Defender (it didn't get flagged or anything).

i7 8700k

.NET framework should be up to 4.8 since I had to install all redists for Visual Studio 2019 UWP development.

 

Error stack trace:

Application: CustomsForgeSongManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at CustomsForgeSongManager.Program.RunApp()
   at CustomsForgeSongManager.Program.Main()

And also:

Faulting application name: CustomsForgeSongManager.exe, version: 1.5.4.4, time stamp: 0x5d08ea2c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04f784f5
Faulting process ID: 0x3ad4
Faulting application start time: 0x01d52dddab1e7854
Faulting application path: A:\Apps\CustomsForge Song Manager\CustomsForgeSongManager.exe
Faulting module path: unknown
Report ID: 934f25bf-d52c-42f6-8bf8-67a2f44a540e
Faulting package full name: 
Faulting package-relative application ID: 

I could try previous versions, but I'm guessing this should work just fine?

[cozy1]

@@OMG_Abaddon Does this look correct?  'A:\Apps\CustomsForge Song Manager\CustomsForgeSongManager.exe'

It should be something like 'C:\Program Files (x86)\CustomsForge Song Manager\CustomsForgeSongManager.exe'

 

Follow these instructions here.  Let the Inno installer use the default recommended install location.
 

[OMG_Abaddon]

Yes it's the correct path, the C: drive is reserved for the OS exclusively and no app is ever installed anywhere in there. Installing to C: isn't an option.

[fasawyer97]

please help im not tech savy and i dont understand anything yall are talking about but i cant get anything to work for my rs. i have the cfsmsetup but it will not open and i dont know how to get anywhere with this site

[cozy1]

@@fasawyer97 You have not given us enough information to be able to help you.

1) What type of system do you have (PC/Mac)?

2) What OS are running (Win7/Mojave)?

3) Do you have administrative privilege?
4) What Antivirus are you running?
5) What error messages are you getting (post a screenshot)?
6) What have you tried?

Google is your friend.  Look here.