Jump to content

HEUR:Trojan.Win32.Generic


HumanJHawkins

Recommended Posts

I understand "HEUR:Trojan.Win32.Generic" is a virus alert based on heuristics, and could be a false positive. But Kaspersky Internet Security does flag the CustomsForge Song Manager (1.1, downloaded a few minutes ago) as being infected with this sort of virus.

 

Can anyone indicate if this is an actual infection or a false positive. If a false positive, can anyone indicate why it happens? 

 

Thanks.

Link to comment
Share on other sites

I have ESET smart security here and it is supposed to be good. Kapsersky just as well. But anyhow, I had no popups. I installed by "opening file" upon downloading, so I couldn't/don't want to find the install file to scan it for you, just so I could be 110% sure saying it was clean  ;) But my computer hasn't been hijacked yet it seems so, I guess it should be alright.

 

But if you haven't downloaded and installed it yet - been over 24 hours since your post. I would say that maybe next time you get an pop up from your antivirus you maybe can download the file and scan it thoroughly with your virusscanner - usually right mouseclick on an file. Before executing it. Even if it's just to ease your mind.

 

So no, no virus/Trojan warnings here.

 

 

Greets.

Link to comment
Share on other sites

I've check the installer with Kaspersky Internet Security 2016, & there was nothing wrong with it.

(I've never encountered any false positive with Kaspersky Internet Security since 2009)

you should do a full system scan to be sure, your os may being infected before you download this file.

Do you have the 2016 rev ?

Link to comment
Share on other sites

I tend to have false positives with Avast too.  For both the Custom toolkit and song manager.  I have done a full system scan.  It keeps putting the executables into the virus chest too.  I have to exclude them after each update.  It would not do the update until I took them out of the virus chest too.  I have even had to turn off the anti virus to download the setup file.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

By using this site, you agree to our Guidelines. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. - Privacy Policy