Hey all,
As you can see there are large performance issues with the website. I'm fully aware as I get messaged about it from every source possible. With a full time job and as the only sysadmin this falls under as something only I can fix at the moment. I'm having a hard time narrowing the issue down as when the time outs start, there is no backend errors or severe load issues.
The other issue is when prime-time (most users on the site) happens I'm usually asleep due to that I work night shift which makes it harder for me to see the issue.
I understand everyone's frustrations, ignition4 was supposed to be the website that resolved all of the old websites problems. After the last website had a problem I was unable to revert, I was forced to upgrade the website to an unstable build Ignition4. Right now the search engine itself is stable however the server is not. So my plan for this week is to see the following:
See if we require to upgrade our servers again (I am trying to avoid this 100% as our current dedicated server specs are solid)
Look into PHP issues, consider switching engines again if that is the issue
Check the MySQL configuration, improve and optimize it.
Analyze error logs, slow queries
Verify outside sources are not the problem (illegal scrapers, DDoS Attacks, etc)
Resolve the issues above, or consider hiring expert help by paying them via a donation goal
Please note due to COVID and other life issues that we are short-staffed. Right now if you don't count me we have 2 main developers for Ignition4/5, 1 developer for CFSM.
I want this to be the best website possible. If you have advanced skills and the time available, please apply.
https://forms.gle/NWzpZTpBTok5T5ER6
Info about the volunteer jobs:
System Admin - This position you would be managing our cPanel server and configuring CentOS 7, MySQL, and Apache/PHP-FPM configurations. To apply for this job you must have previous professional system admin experience at a web hosting company. cPanel University and Certifications help.
React Developer - You would be working on the next version of the website, Ignition5. This uses Typescript and GraphQL
Laravel Developer - You would be working on the current version of the website. This uses Laravel 7, Livewire, Bootstrap4
.NET Developer - You would be working on our CFSM Project. This uses an old version of .NET, we would like to make it more modern.
CF Moderator - You would moderate the website, forums, and clear out reports for Ignition.
Discord Moderator - You would solely be a CF Discord moderator, which provides assistance to users and moderates the chat.
If you're unable to assist via volunteering consider supporting the website via donations to keep us running.
I hope to fix this within a few weeks. Please note I am trying my hardest to get this resolved.