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CDLC Search Issue

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1 reply to this topic

#1
Offline   Edgeworth

Edgeworth

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Upon logging in as normal, I clicked onto the "CDLC Search" tab, however, I've been reverted back to the sign in screen (Which I already logged in). I logged in and tried again and has repeated the same issue. I tried 3 times as a precautionary measure and can confirm I can't use the CDLC Search. 

Any guidance is much appreciated.



#2
Offline   firekorn

firekorn

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If you're unable to login to Ignition (The CDLC Search) please make sure to do the following:

  • • Use a browser such as Chrome. (IE & Edge is not supported at the time).
  • • Try logging out and relogging into your account, then try visiting http://ignition.customsforge.com.
  • • Clearing your Browser Cache.
  • • Using a tool such as CCleaner to remove all cookies from your browser.
  • • Try Incognito Mode to see if it works there.
  • • Try another device, such as your cell phone to see if the problem is only on your device.
  • • Make sure you are using your username, and not display name or email address.

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